​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Get your visa application right the first time​

We are currently processing a high number of visa applications.

Your visa application can take longer if it contains incorrect information or documents are missing. It may even be refused.

There are things you can do to make sure that when you submit your visa application it is ‘decision ready’. This will help us process your application faster.

When preparing your application for a visa to Australia, remember to:

• provide all the required information and documents
• allow plenty of time to collect the necessary documents and information. It can take longer than you expect to get copies of official documents such as birth and marriage certificates, police checks, medical reports and translations of documents
• double check you have included everything and all information is correct before you submit your application. Make sure your name is spelt as it appears in your passport, including your middle name, and that it has not been auto-corrected by your device
• submit your application well ahead of when you want to travel. We suggest you book your flight after your visa has been granted.

Submit one visa application for each person travelling to Australia

Submitting multiple visa applications for the same person will not help you get a faster visa decision – it may even slow it down.

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ImmiAccount – your gateway to an Australian visa​

You can apply online for an Australian visa through ImmiAccount. We will also send requests for more information to your ImmiAccount.

Using ImmiAccount you can also:

• access information about your application
• track the processing of your application
• update your contact details and other information.

To help us process your application as quickly as possible:

• make sure you consent to receive electronic communications from us by entering your email address. Regularly check your inbox for emails from us, including your junk mail.
• if another person helps you apply for your visa, the application must include your personal contact details. If your contact details change, update them in ImmiAccount so we can get in touch with you.
• make sure you can access your own visa application. You can ask your family member, migration agent or lawyer to ‘share’ the application with you.
• keep your information secure, including your ImmiAccount password.
• after you submit your application check your ImmiAccount regularly. If you respond to our requests quickly, you will get a faster visa decision. 

If you’re applying for a visitor or student visa to come to Australia, the following tips will help you get it right first time for a quicker, smoother visa journey.

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